I've had a lot of work done to my 1986 Saab 900 SPG and have been satisfied with all of it, Richard, and his staff always "went that extra mile" to complete the repair. I have a distance to travel, so I usually wait for most of the repairs to be done. Their customer waiting area is complete with TV, coffee, wi- fi, and let's not forget "Jack". If Richard and his staff were to leave; I would probably buy an Alfa Romeo.