Mission Viejo Transmission

Business Description:

Mission Viejo Transmission has been servicing the Saddleback Valley since 1990. We are family owned and operated and we strive for 100 percent customer satisfaction.

Categories

transmission repair
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Tony's Review

Total Experience

Will Recommend

Professionalism

Trabuco Canyon, CA

Mission Viejo Transmission

FAIR PRICE, QUALITY WORK, EXCELLENT CUSTOMER SERVICE

We had a great experience with Mission Viejo Transmission and highly recommend them to anyone with a transmission problem. Our tranny fried on the freeway. We have 145,000 miles on the 11 year old Tahoe, so we knew it was going to happen someday. MV Transmission was approved by our towing service, but the driver suggested I consider the “free” inspection by a national chain. We originally went to the national chain before we read their reviews. Just like the reviews said, the national chain gave us a low estimate for the likely repair but kept an open checkbook for all of the things they “could” find once they take things apart (felt kind of slimy). The national chain reviews pretty much all said their final price was double the original estimate. Fortunately, I spoke with Kevin at MV Transmission before I let the national chain do any work. Kevin gave me a fair price for the entire job, which included replacing all the things that could possibly need replacing. We knew our out-the-door price before I gave Kevin the keys. We also had our Tahoe back in one day, just as Kevin promised. They did some extra work, too, at no charge that just showed excellent customer service. Fair price, quality work and excellent customer service - that should be everyone’s business model. Kevin and his team delivered and we will definitely bring them our old Toyota (160,000 miles) when the time comes. Tony & Janet.

comments

After being here in the same location for 25 years, we finally have taken advantage of the opportunity of a lifetime. We just signed a new 20 year lease in our same location that will expand our shop from 4 lifts to 15 lifts, expand our capacity to quickly service any vehicle in record time. Best of all we will be full service from maintenance to everything to do with your vehicle, including paint-less dent removal, body repairs, detailing, alignments, air conditioning, you name it, we will do it . Our beautiful new facility will be fully functional by February 1st of 2015. Our "Girls in the Garage" seminars will now be the first Wednesday night of every month from 5pm to 8pm and always free. We thank all our customers for their overwhelming support of our business. Sincerely, Kevin Hurley owner

Mission Viejo Transmission commented on 09/18/2014