FAIR PRICE, QUALITY WORK, EXCELLENT CUSTOMER SERVICE
We had a great experience with Mission Viejo Transmission and highly recommend them to anyone with a transmission problem. Our tranny fried on the freeway. We have 145,000 miles on the 11 year old Tahoe, so we knew it was going to happen someday. MV Transmission was approved by our towing service, but the driver suggested I consider the “free” inspection by a national chain. We originally went to the national chain before we read their reviews. Just like the reviews said, the national chain gave us a low estimate for the likely repair but kept an open checkbook for all of the things they “could” find once they take things apart (felt kind of slimy). The national chain reviews pretty much all said their final price was double the original estimate. Fortunately, I spoke with Kevin at MV Transmission before I let the national chain do any work. Kevin gave me a fair price for the entire job, which included replacing all the things that could possibly need replacing. We knew our out-the-door price before I gave Kevin the keys. We also had our Tahoe back in one day, just as Kevin promised. They did some extra work, too, at no charge that just showed excellent customer service. Fair price, quality work and excellent customer service - that should be everyone’s business model. Kevin and his team delivered and we will definitely bring them our old Toyota (160,000 miles) when the time comes. Tony & Janet.
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