I think the last things we got from Ventura TV Video Appliance Center were a microwave and a range. I was able to order it all over the telephone, and then I went there and picked up microwave. I had another fellow pick up the range. We didn't have any glitches. They had the product ready when we came for it, so it was pretty speedy and efficient. The prices are very competitive and I always get friendly service whenever I call. They steer me in the right direction if i don't have an idea of what I need specifically.