Business Description:
Categories
appliance store
BAC Appliance Center
1880 W Oxford Ave, Englewood, CO 80110, USA
(303) 789-9945

Service

Total Experience

Will Recommend

Maureen M.

Jamstown, CO

BAC Appliance Center

disappointed

We bought a JennAir stove off of the floor at a good rate. Sales and people in store were great and store was great. However, the installation (we took it home to fit a granite job) we arranged was a tremondous disappointment. The Installer that was sent did not know how to adjust the downdraft vent (our old JennAir of the same model in the same place had a vent a few inches off because the manufacturer had changed its location since 1995, something the staff apparently was unaware of and unable to deal with,) We were so disappointed that the installer left, only after hooking up the propane adjustment (which we ould have done) and totally was ill prepared to do the down draft, which this Jenn Air is sold for this reason. We had to hire someone else - not a specialist- to figure it out. Nothing needed redoing or moving, he just figured out the adaptation which is not spelled out in the JennAir guide. Next time this store sends an installer, they should send someone who knows the model, brand and is equipped to install fully. Ended up paying twice for this installation It is unfortunate it was not done completely by the installer the store sent. Not a good practice.