The Orlando store needs a receptionist. It is unfair to the 2 fitters that people walk in without appointments and interrupt the fitter as well as the fitting session. The process is very detailed and the fitter need Needs full concentration. Jay did a very detailed fitting and applied no pressure to buy. The presented the product so well, I wanted the make the purchase. He worked very hard to get me the extra 10 yards with my irons and even more with the driver. Time will tell if the process works when the clubs arrive. All in all , if you are are real golfer and can afford it, I highly recommend Club Champion.