Darby was great. He clearly is very knowledgeable and at times he was saying a lot more than I could process, especially since I'm a beginner. And because I'm a beginner (3 months) I was hesitant to do a putter fitting at all. In fact, after the first 10-15 minutes or so, he even alluded to the possible need for me to come back and take my measurements again after a few months, so he was prepared NOT to sell me a putter today in case it would wrongly pigeon hole me, which was a positive for me because that proved that he wasn't forcing a sale upon on me. However, after he looked into the SAM PuttLab Report further, he found a putter that fit me perfectly and I LITERALLY made 10 putts in a row from about 12 feet! Thanks Darby!