TLDR: Nick let me discover what I needed, not what I thought I wanted, which is sooooo rare these days!

Longer version: I walked in thinking of the new Armlock putters (specifically the Ping Harwood 2021). Nick baselined tested my current putter, which I'm happy with (and tested well), and then let my try, test, adjust and in the end, come to my own realization that Armlock wasn't something that would end up better for me.

But during the entire process, he was patient, accommodating, and I left the session much more knowledgeable than when I walked in, with a new putter that fits me, feels great, addresses my existing issues, and is the S3XIEST! looking putter I've ever seen, lol.

Thanks Nick, much appreciated!