The team at the Bala Club Champion is great. Jim was with me for my first appointment and we had to cut it short due to a bad shoulder of mine. He was very helpful in getting me rescheduled with time to heal. Once I was back, the next appointment went well with considerable time spent looking at different set ups of clubs, shafts, etc. Mark (going to Cherry Hill soon) was the lead guy today with Jim taking a good bit of time as well. I ended up with a full set of irons and wedges. Time will tell if the results are there, but I am confident that we did everything possible to pick the best clubs FOR ME. You can not buy a set like this from many places, so I am very optimistic that my game will improve.