We originally had our updated air conditioner installed from Precision Heating and Air. This included having our ducts redirected for greater efficiency. We called recently to have a yearly inspection of our heating and air. The technician came out the next day. Everyone has been exceptionally friendly, and helpful. system is running smoothly, without hiccup; which is important with the Texas heat. The technician was professional, courteous, and efficient with his time. My dogs also liked him as well. we will continue to refer this company to anyone we know.