Pricing seemed excessive considering all aspects. Emergency call, weather, job site location, access to project, materials, and project details. Tech replaced a broken ball valve on one 3/4" utility water line. Total time on site was approximately 1 hour +/-.
Tech was friendly, respectful, knowledgeable, and arrived within the allotted time frame. Dispatcher was helpful, friendly, and thoroughly explained pricing. We really appreciated the prompt response to our request. Overall experience was excellent.