LaVergne Plumbing & Heating has done work for me twice. This last time was an urgent situation when the pipes became clogged. When I called the company that day they sent someone out right away! They were very responsive. The plumber did a lot of work. He had to get into my storm drain and go out pretty far through the entire drain system with a camera. He looked to find the blockage. He had to call in a second plumber to come out and he did right away. They pulled out everything that was blocking the system and now everything is working just fine. They took the time to go over everything with me explaining that you should not flush heavy paper products down the drain. Also, there is a possibility that there could be tree roots growing into the pipeline. These are things that I need to watch out for down the road in case anything else happens. When I got the bill I expected it to be a lot more than what it was, although it was a very big expense. The previous tech who came out on a previous visit had left me a business card with a discount for my next service. They actually applied that discount to this visit which was nice. So, I am very grateful to LaVergne Plumbing & Heating for coming out so fast when I called them. I will recommend them and I will definitely use them again in the near future.