The lid switch went out on my washing machine and needed to be replaced. I was quoted 125.00 for the part and labor. I thought it was a bit high seeing that the part was only 10.00 online but I needed my machine. It took the repair person 20 minutes to complete the repair and he charged 203.00 for the job. I called the office to speak to the manager and he never bothered to return my call. At that $ rate minus the part (30.00) they charged it was 173.00 for a 20 minute repair. Really Eel Valley Appliance, you should be ashamed of this price gouging.