I have used the services of Eel Valley Appliance on several occasions. They have been pretty prompt whenever they have come out. I've called them multiple times to take care of my dryer. There have been a couple of times they couldn't figure out right away what they issue was, but they keep coming back and get it right in the end. They have persistence and perseverance, I must say. Their technicians are professional and efficient and, overall, I have been happy with how everything turns out.