I recently contacted Dial ONE Schilling Plumbing, Heating & Air Conditioning to come out and look at my furnace that was acting up. They left one of their stickers with their phone number on the furnace when they were here four or five years ago working on my air conditioner. As I recalled, it was a good experience so I called them again. Their employees were extremely pleasant to deal with. They were knowledgeable and very willing to present me with options. I could either repair the old furnace, or replace it - and they gladly laid out the choices I had available to me. They presented the alternatives in a no-pressure manner, and that really impressed me. I really appreciated that sort of approach. I was more than happy with Dial ONE Schilling Plumbing, Heating & Air Conditioning, and have already recommended them to a neighbor who is having problems with his furnace.