Business Description:
Dial ONE Schilling Plumbing, Heating and Air Conditioning has been providing friendly and professional service to the Greater Long Beach area for over 41 years.
5 265 reviews
Request Appointment
Categories
plumbing, heating, and cooling
plumbers & sewer repair
heating & air conditioning
Dial ONE Schilling Plumbing, Heating & Air Conditioning
3710 Industry Ave #201, Lakewood, CA 90712, USA
(562) 595-1448
https://www.dialoneschilling.com

Total Experience

Professionalism

Service

Paul K.

Long Beach, CA
Dial ONE Schilling Plumbing, Heating & Air Conditioning

Wouldn't ever even think of calling you again. .

I paid $75 for a sales pitch.
I wound up getting a brand new water heater from another company for a third of the cheapest price you quoted me.
Dial One?
Dial never again.

comments

Paul, I'm sorry you were disappointed in our services. However, the "sales pitch" as you call it is an important part of the communication process to ensure both parties are on the same page concerning the work to be done and its' cost. In your case, numerous code violations and the unsanitary working conditions with your water heater being covered with rodent feces needed to be discussed and dealt with beforehand. Had we proceeded without this discussion, we would have made the code and safety corrections and you would have been unhappy with the cost. By having a meeting of the minds beforehand, you were at least informed of the violations. You were able to use this information to find someone who was willing to perform the work to your standards. As a licensed and bonded contractor, we feel it's our duty to uphold workmanlike and sanitary conditions that meet today's health and safety codes.

Dial ONE Schilling Plumbing, Heating & Air Conditioning commented on 05/03/2017
« Back to reviews