They came they saw and they truly conquered my WHITE carpet! We have 4 dogs and just bought this house. When we looked at the house the carpet looked good but empty it was dirty. Now except for a couple of stubborn spots (even though they tried) it looks amazing! I will never use anyone else! It was more expensive than I thought it would be but really got my money's worth. I am completely satisfied and will let you know how it stands up long term. My techs were great may you all be so lucky as to get Jay and Jason!