Scott and Mike came on August 16, 2010 to clean my really dirty carpets. There was a terrible pet stain spot...or a series of them... in one room. I told them before they started cleaning that I didn't really expect them to get that stain all out because I'd used so many products on it myself trying to remove it. They did get it out, and I couldn't be more pleased. All my carpets look clean and good, and those two young men did a wonderful job. They were both pleasant and professional. I couldn't be happier with Chem-Dry.