I was a bit uneasy when I went to pick up my car because I was a woman alone and it was the first time I had been there and it was dark, almost night when I got there. It was a dark street but he made sure my lights were on so I could see and he approached in a friendly way so I wasn't frightened. He was very polite and was aware of my potential predicament. I really appreciated the effort he put into putting me at ease. It was a pleasant experience and he did a good job with the deep car detail. The price was reasonable. It was a little bit high, but for the job he did and as dirty as the car was, I did not complain at all. He did a good job. I didn't think he'd get it that clean. I would go back as long as I live close enough to get there.