Business Description:

Our team will carefully walk you through the floor covering process & manage your project for you. We offer top quality products and installation. Locally owned.

Categories

floor laying & refinishing
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Tina's Review

Service

Will Recommend

Total Experience

Portland, OR

Classique Floors

Never showed

I needed carpet for my rental and had used Classique Floors in the past and had been very satisfied. I set an appointment up on a date that was not ideal but I had to get the work done so I made the time work. Not only did Jason not call or show, when I called they told me some other guy would be meeting with me and he was on his way, I waited for a half an hour ( we are 10 minutes away). No one came! Still no call of apology.

comments

Tina, Please accept my sincere apology. We got mixed up somewhere here. When you called today Scott had just left the store for a 1:30 appt, which Annette thought was your home. It was another customers home nearby. I've searched our data bases and cannot find a phone number for you - as I would like to speak with you. I'm sorry we let you down. Judith Huck, Owner.

Classique Floors commented on 10/24/2012