I had a mixed experience with them. I hired them to do a refurbishment project on the wooden blinds I have. On the plus side, their technicians arrived on time to the appointment I scheduled, and they called ahead of time to let me know exactly when they were going to arrive. However, the technicians said that because the wood my blinds are made of is so dry and thin, they would not be able to complete the refurbishing I wanted. Instead, they charged me a thousand dollars for an entirely new set of blinds. Had they told me from the start that I needed new blinds, I would have been much happier.