Armstrong Plumbing Inc

Business Description:

Armstrong Plumbing has been servicing the Sacramento area for the past 50 years offering commercial and residential services.

Categories

plumbers & sewer repair

Janet's Review

Service

Will Recommend

Total Experience

Folsom, CA

Armstrong Plumbing Inc

Plumbers first came out on the 6th of March and the repair wasn't completed until the 17th. Jackhammered through old flooring without considering asbestos possibilities.

Staff was personable and courteous. However, on the first visit the crew was not prepared to open up the slab to find the leak as I was told by office staff that they would do. That was Friday and they didn't return until Tues. Crew came Wed. and called in a second crew. Waste of time; second crew indicated first crew could handle the job. Came Thurs. for about half a day and did not come Friday, so repair is dragging on. Crew worked Mon. & Tues. I was told they would finish Tues., but the crew said they were coming back Wed. I let them know I was not happy about this and they finally finished about 5:30 on Tues. They did curtain-off the work area and used an air scrubber to minimize dust; however, part of the tile that had to be removed was laid over old vinyl or linoleum (before I bought the house) and the old flooring was not checked for asbestos. I think the repair could have been done in a more timely manner and there should at least have been discussion about the old flooring before it was dug up.