They were very nice people. I felt well taken care of. I worked with George, who was very nice and personable. He was done in a matter of minutes. My experience with Armstrong Plumbing was very good. I had a plugged drain that I attempted to snake myself. My snake goes about 15 feet and I could not reach the clog. George had to go 25 feet to dislodge it. Given my background in construction, I was able to locate the block and get some things ready, but he was done in 15 minutes. Richard Feese