Nik Lawhorn was the 3rd tech to come to my apartment for a gas leak. The other 2 before him didn't know where the gas was coming from. They thought it is the water heater that needs to be replaced. Within 15 minutes from his arrival, Nik was able to identify the leak & it was coming from the heater's pilot. Nik was very professional throughout his visit. After the visit, he called the other tech to let him know where he found the gas leak coming from to train him for future instances. I give Nik 10 out of 10