Our AC stopped giving out cold air during a week of 90 degree temps, we called a company we had previously used for our furnace and they could not come for almost 3 weeks. So we called Quality First whom we had used for a plumbing repair previously and they came within 4 hours of our call. Dakota Huff was the technical and he was excellent. He explained everything he found to us, gave us options and had our AC fixed and functioning within an hour of his arrival. He also offered key information about a maintenance service and agreement, showed me an easier way to run my thermostat and suggested we invest in carbon monoxide detectors since our home was built before they were required. Dakota was not only informative, he was friendly and exuded confidence in his abilities and in his company. We will definitely do business with Quality First again and would welcome Dakota into our home.