Another great experience with the folks at Quality First. Adrian Contrares was my service tech and he was excellent. Arrived on time and ended up having to trouble shoot my furnace for several hours vs a standard call. Kept me informed throughout the process of what was going on and stayed to make sure all the changes / updates that he made worked. Very professional and informative. Gave me "long term" options on what I need to do vs trying to force fixes on me now. I will be requesting Adrian for my future needs. Well Done!