We had one of those dreaded crawlspace gas Lowboy hot water heater -to Electric Lowboy hot water heater conversion jobs, plus upgrading to meet code, and hired Steve from Quality First to do it. Not exactly a fun job for anyone, but Steve made it look easy. Steve is a one-man plumbing crew. I estimated that it would take 4 guys to tackle this job, but Steve did it all by himself except for a one hour assist from Wayne. Impressive! We were nervous about having this done, but everything turned out great. This company clearly approaches every customer like someone they want to work for forever. My water is so hot now that I could boil a chicken and some hard-boiled eggs in my shower. We're very happy!