Personable, fast, & great quality work...Quality First was 1st class.
It's hard to say what could have made the situation better. The dispatcher got us a service tech on the same day on a weekend at no extra charge. Our tech, Steve, got here on time, found the problem, gave us a solid reasonable cost estimate and did the work immediately. As far as I can tell, the work was superb. as I said earlier, the only way they could have done anything better was to do it all for free.