Prompt service; they did the job right the fist time.
Quality 1st Plumbing responded to my request quickly. They had a water heater on their truck, which was a nice surprise because I had just called them to check it out. They replaced the water heater right then, I didn't even have to wait until the next day. I am happy with the water heater, and they replaced a couple of toilets for us as well. They have excellent service, and I would recommend them.