When my daughters came home they found water flowing from the ceiling down to the basement. So we needed someone fast! My 8 month pregnant daughter called me at work and told me to come home fast. I had my assistant call Quality First Plumbing to meet me at my home for repairs. I was blessed to have Jacob because he was kind, considerant(he covered his shoes as not to track dirt on my floors), knowledgeable and displayed the level of customer service that I don't mind paying for. After the repairs were quickly done, Jacob explained what he did and made suggestions for future repairs. Jacob even fixed a outside leak at no additional charge! I am your customer for life and I will tell all my friends. Thanks Jacob for a job well done.