They live up to their name!
I called Monday morning to have my kitchen sink drain unclogged. They scheduled a two-hour window for the very same day and arrived promptly at the beginning of the time frame. The drain was pretty badly clogged, but Jerry kept after it and got it done. I received a follow-up call from the office shortly after he left. Both the plumber and the office staff displayed a level of courtesy and professionalism that is all too rare these days.