My doctor referred me to Greater Waterbury Imaging Ctr and his office staff scheduled my first appointment with them. Their facility was clean. I was able to get in very quickly. I would say that I wasn't in the waiting area very long. Everything went very smoothly. The staff was friendly and helpful. I feel sure that they would have answered any questions that I had, but they did a good job of explaining things, so I really didn't have any questions to ask.