Business Description:
Chem Dry is the world's leading carpet & upholstery cleaner. Trust our powerful equipment & cleaning solution to offer the best clean available. Call now!
Categories
carpet & upholstery cleaning
still have puppy stains that were "guaranteed to be removed"
I hired Chem Dry is because I have "puppy stains" that I was unable to remove w/over-the-counter solutions. I was very clear about my expectations & was guaranteed that all stains including puppy stains would come out. The stains remained after initial cleaning. The tech was responsive & came out again to re-clean them. However this time he completely reversed his previous assurances, saying these types of stains usually don't come out!!! Are you kidding me?! Yet there was no refund of any kind given to me as part of the so-called GUARANTEE.
comments