This was my first time using services from SHINE, we were very impressed by the services they provided to one of our good friends so we gave them a call to see what they could do for us. When we spoke with their customer service rep over the phone we pretty much got all the information we needed regarding their services and were able to set up a time later in the week for them to come by to begin the cleaning! Everything went as planned and it was very easy to work with the men that came out. Our home exterior honestly looks completely different, in a good way! I would definitely recommend their services.