Hollander Moving International

Business Description:

Since 1888, Hollander has successfully served our moving and storage customers by staying true to our commitment.

Categories

moving & storage
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Pavel's Review

Service

Will Recommend

Total Experience

Madison, WI

Hollander Moving International

Decent company but don’t expect your goods to arrive soon.

We hired Hollander to ship our one bedroom apartment from Wisconsin to Germany.

PROs:
- very good customer service (Ben W. and Aaron P. provided quick responses, detailed and professional answers to all our questions);
- all our stuff was carefully packed; no damages ocurred apart from a couple of broken plates and a small scratch on kitchen table;

CONs:
- very long delivery dates (10 weeks instead of announced 6-8). It took the company 6 weeks to load our stuff on a ship.
- very costly insurance. Unless you are ready to prepare a detailed list of each spoon, book, etc. in your household together with its value, you have to insure your goods by their weight. The fee is 2.5% of goods value, where the latter is $15/lb.

My employer paid for the move, so the cost of the move together with insurance (around $7,000) was less of a concern for me.

I can recommend this company but don’t expect your goods to arrive soon. I wonder if there is another company out there with the same customer service but faster delivery times and more flexible insurance policies.