The person I worked with throughout the whole move, Janna, gets a 10 on a scale of 1 to 5. She really was great. I have never had better service anywhere, she was that good.

There were times I would email her at 11 at night, and she would call me back. She was pleasant, nice, always got back to me quickly, and overall was wonderful. If she treats everyone with the great service she gave us, she should seriously get a raise or bonus.

The only other contact I had was with the people who came to pack and unpack my house. I have never had so many things damaged. I have many antique pieces, and some of them were demolished. Our beds are chipped, and they didn't put them up correctly. They both collapsed in the exact same spot. There was a silk lamp shade, and the lining was all shredded.

I am amazed at how much damage was done. Everyday I find more things to add to the claim. I am thinking that perhaps Hollander International Storage and Moving contracts out their movers, though I am not sure. Mostly it was just furniture that was hurt.