Precision Import Service
- 2809 Dorr Avenue
- Fairfax, VA 22031-1530 | View Map
- (703) 698-0888
- We may be called Precision IMPORT Service, But we also work on domestic vehicles, SUV, and mini-vans as well.
- auto repair & service
- Request an appointment
I can't tell if they did a good job under the hood and I can't trust that they did.
I brought the car to Precision Import Service for service after 90,000 miles and wanted to change my air filters. I cannot speak to whether they did that part of the well since I am not a mechanic and I have no way to check under the hood. But my car also had a CD stuck in the CD player and I asked them if they could check to see whether the CD could be removed and the player fixed. When I got the car back, they said they couldn't do anything and would refer me to a specialist instead.
A few days later, my husband pointed out to me that the panel around the CD player was broken and that there were several screws missing. Instead of fixing it or making the effort to do things right, they just propped the panel up and let it stand loose. The problem wasn't immediately visible and I didn't think to check then that the panel was put back right.
I thought about taking the car back to Precision Import Service, but decided not to. I took it to the specialist and he fixed it for me. He was also commenting about how bad the job was, in his professional opinion. Though Precision Import Service didn't charge me for trying to fix the CD player, I will never go back. My trust in them is broken and now I am also nervous about whether they did a good job on everything else.
My friend had recommended them to me and takes her cars there regularly with great service, so I don't know what went wrong this time.