The guys were really kind and seemed honest and straightforward about the work that my car needed. It was extensive and expensive, so elected not to have the work done at this time, but they showed me all of the issues while my car was on the lift, and they didn't charge me anything to diagnose the problem. The only negative thing I can say, is that I felt like they didn't handle my car with car. There was grease on a blanket I keep in the driver's seat, and a scuff on the passenger side door handle. Overall, good service, but I felt like they didn't take care of my vehicle.