The woman I worked with at Kingsburg Mini-Storage was very nice. She told me what was available and she explained everything about the way it goes to me. She had a very nice personality and made me laugh. The unit I got was clean and big enough for my needs. I've had my stuff there for about two months and no issues have come up, so I haven't been back since moving in. I would just say keep up the good work. Their service is wonderful.