I have been with Kingsburg Mini-Storage for at least 10 years now and and they keep an eye over my storage and they are able to solve whatever problems I need solved. I think that the staff is very professional, friendly, and they always do what they can to please the customers. I also find that the pricing for their service is very fair. I keep using them because they know how to provide excellent service. I would absolutely recommend them to future customers. The staff is like family - I have gotten to know them and I rely and trust their business. The only thing I would say is that you don't get that personal interaction when you use the kiosk, although I know that it is for convenience.