Oriental Rug Cleaning Co.

Business Description:

Dallas' finest name in rug cleaning since 1911! Now offering pick-up and delivery for area rug cleaning to the Dallas-Fort Worth metroplex!

Categories

carpet & upholstery cleaning
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Seth's Review

Service

Total Experience

Will Recommend

Venud, TX

Oriental Rug Cleaning Co.

False location to generate more interest

The location listed here is incorrect. When we called to ask help to find them, we were told that the address was listed this way to indicate that they service the area. Do NOT travel to this location thinking you can have your carpet serviced. In fact, their actual location is about an hour from the listed address. They refused to stay open for fifteen minutes beyond closing when we explained we were at their listed location and needed another hour to get to their actual location, stating simply that it was Friday and nobody was staying late. They gave an illegitimate address in order to get more business from the Arlington area and took no steps to make it right for me when I fell victim to it. This is a terrible way to do business. I encourage you to choose somewhere else for carpet cleaning.

comments

Thank you for posting your reviews. We are so sorry about the inconvenience you had with our Google listing. While our website does indicate that we do not have a pick-up/drop off location in Arlington. We changed our Google profile to reflect as a "Service Area" business and removed the physical address from Google. Hopefully others in the future will not have the same experience. We have been Dallas' leading rug cleaner since 1911 and did not have any intention to mislead you or cause you any inconveniences.

Oriental Rug Cleaning Co. commented on 10/29/2019