I had them install a new garage door opener. Not even a month later, one of the cables comes loose and gets tangled up and now my garage door won't close. So, they tell me that the cable became loose because the door was opening and closing more efficiently because of the new garage door opener. Ok. They also wanted to replace the cable and the cable wheel for an additional $175. We turned that down. Anyways, 15 minutes and $250 later, the repair is done with no new parts. Now, I'm waiting for something else to break. I have spent a total of $650 for a repair and a new garage door opener. They'll take your money any way the can.