First of all never say yes to the first offer. They will lower the cost several times until you say yes. Our situation was very rushed and a lot of information was left out, especially on the financial side of it. They wanted to install the same day and it was already late in the evening. So half of there work was done in the dark. They broke wires on my water sprinkler system and broke the pvc pipes in two different areas. All was fixed but it took over two weeks. The over all experience was very poor. Then they came back asking if we wanted them to service the equipment monthly at a additional cost and since we said no they voided any warranty. The soft water difference is very nice to have in your home only.