Crystal Clear Concepts

Business Description:

Crystal Clear offers superior water treatment products and solutions that deliver and exceed customer expectations; products that are affordable to every application

Categories

water softening equipment supplier
Request an appointment

Carol's Review

Service

Total Experience

Will Recommend

Frisco, TX

Crystal Clear Concepts

Good experience.

We received a card in the mail, so it was hard to tell if this was a scam or legit. But I called the number and a sales person came out. We were told he would be here at 4:00 pm and he showed up at 4:30 pm. When I mentioned it he was a little defensive and said he was allowed between 4:00 and 4:30. (not good customer relations).

I will say that the presentation needs to be shorter if possible. I realize there's a lot to go over, but standing in the kitchen for over 2 hours is not comfortable. I know it's part of the presentation, but asking questions like.... "wouldn't you want to be drinking the clean water vs your current water"? is a little much. Of course you want to drink "clean" water. I say, cut out some of the "filler" and just give the facts. Anything to shorten the presentation.

We had the system installed today. It was supposed to be yesterday about 3:30 and when no one showed up by 4:15 I called and talked to Trip. He put me on hold and found out that the crew was running late, so we rescheduled for first thing the next morning. But Isaiah was nice enough to still come by to talk to us later that evening.

Josh, Jeremy and Josiaha (sp?) came this morning to do the install. Nice guys and Isaiah even came by to help with the cleanup. All were friendly, polite and respectful.

Now we can't wait to experience "clean" water.