Your Water Matters

Business Description:

Your Water Matters services and maintains whole home water filtration systems for continued clean water for you and your family.

Categories

Water Filtration
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Reviews

1 Stars

Grand Prairie, TX

1

These people lied their way into my home.

I received a text from whom I believed was the company who installed my water filter. I believed this because they stated that It was who they were. They wrote we needed a complementary required software update. I wasn’t available for the visit, but they... Read More

1 Stars

Arlington , TX

1

Double charged new customer And don’t provide supplies even with a plan.

As a brand new customer I have just seen that they have double charged me for my first month. Building positive relationships with new customers should include transparency and explanations of how billing works. I am unsatisfied and extremely disgruntled, especially... Read More

1 Stars

Argyle , TX

1

Terrible company

Terrible company with terrible service. They took over Crystal Clear Concepts, which is who we bought our water filtration system from 3 years ago. We have paid a monthly fee that covers lifetime warranty on parts and free removal and re-installation of your unit in... Read More

5 Stars

Lewisville, TX

5

Great service

Had our water system for around 3 years.Happy with the service . He was on time. Thorough on everything he did. The maintenance agreement is the way to go. Read More

3 Stars

Godley, TX

3

Crystal Clear Concepts

I’m not sure if they changed names or owners? I need to try them again. We loved Crystal Clear concepts for years. They installed our water filtration system 5 years ago and did an excellent job, and the water quality is great. However, I was told if I paid $29.95 a... Read More

5 Stars

Lewisville, TX

5

Very courteous, knowledgeable, and friendly

The technician was on time and very quick on the upgrade. He also explained in depth what he was doing and his recommendations for the current service necessary to maintain our water softener in good working condition. He was very conversational and easy to talk... Read More

2 Stars

Arlington , TX

2

Poor explanations on the financial side and installation

First of all never say yes to the first offer. They will lower the cost several times until you say yes. Our situation was very rushed and a lot of information was left out, especially on the financial side of it. They wanted to install the same day and it was... Read More

5 Stars

Euless, TX

5

Happy with my water now!!

They came out and installed the system then guided me through what I needed to do. Pretty simple!! I think I’ve had my system for well over a year now and it’s nice to be able to drink out of the faucet!! Read More

5 Stars

Mansfield , TX

5

Knowledgeable friendly service

Fast and reliable service. Replaced media, restored resin and upgraded system. Read More

5 Stars

Garland, TX

5

Service technician arrived on time. He was here to do maintenance, but found another problem. After talking to his supervisor, if I was agreeable, he could replace part that was damaged, even thought this was not what he had come for. I’m happy to say he did an outstanding job of the repair, then he did the maintenance on the system. Very happy with the water filter and this company

Service technician arrived on time. He was here to do maintenance, but found another problem. After talking to his supervisor, if I was agreeable, he could replace part that was damaged, even thought this was not what he had come for. I’m happy to say he did... Read More

5 Stars

Mc Kinney, TX

5

Uninstall in July

Gabriel was very good at communicating on when he would show up, he even let me know he had to step away from the job, therefore stopping his labor timer. He was very professional and respectful. I would recommend this technician to anyone. Read More

5 Stars

Celina , TX

5

Outstanding products

Love the way my skin feels after showering. Don’t have to clean the shower as often. My tea that she’s so much better and there’s no film on my drink as the ice melts. Great investment. Absolutely love the oatmeal soap and facial bar. Read More

1 Stars

Dallas, TX

1

Con and Rip Off

I have tried to contact these people to discontinue their auto charges but have been unsuccessful. My filtration system is covered by the company that installed it and this service appears to be a con and a rip-off. C. G. Daniel Dallas, TX 75287 cgd4563@gmail.com Read More

5 Stars

Fort Worth, TX

5

Great company and great customer service.

The crew that came was very professional and did an outstanding job on installing my system. We are very pleased with our system and enjoy drinking the water and not buying bottled water anymore except on occasion. Read More

5 Stars

Mansfield , TX

5

Almost a year later and still satisfied.

I appreciate the service department for being willing to please me and my inquiries. A representative recently came out to check the status of my unit. He offered tips on maintaining and care for the unit. All in all, I am very pleased in dealing with Crystal... Read More