Neighborhood Garage Door Service of San Jose

Business Description:

Garage Door Repair and Garage Door Opener Repair, New Sales and Installation, Same Day Professional Garage Door Service with available 1 hour emergency service!

Categories

garage door
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Reviews

5 Stars

Campbell, CA

5

Great service today

My garage door was not opening fully, but only intermittently, and then started making a loud cracking noise when opened. Turns out the metal post where the rail connects to the door was cracking. Sean the technician was able to reinforce the steel for now instead... Read More

2 Stars

San Jose, CA

2

Challenged

Be Careful. Promised service by 4PM the day I called. Didn't get anyone until the next day and had to call to escalate demand for earliest arrival. Phone quote did not match onsite quote. Sales and service are not connected. Read More

1 Stars

Mt. View, CA

1

Worst service ever! Do not call this company

Horrible. customer service. Garage door opener has problems after being installed less than three months. Rescheduled the first appointment after they were too late. Second appointment scheduled for 9-12 and showed at 3:30. Ridiculous! Read More

2 Stars

South San Francisco, CA

2

I will not recommend this company to anyone.

I called in the 800 number and Garage Door Service sent their technician. I told the technician that I want a quite garage garage and seal the space on both sides and bottom of the garage to avoid the draft. He gave me a quote of $1,300 and he is scheduled to do... Read More

1 Stars

Saratoga, CA

1

Never came

I was scheduled for Saturday 1-4pm. No one came. I called, rescheduled for Sunday 9-12, no one came. Called, was told there was a computer glitch, nothing they could do. Was given another time of 4 pm. This would mean over 24 hours waiting for someone to come,... Read More

5 Stars

Palo Alto, CA

5

Did a great job

Got the job done fast and cost effective. Excellent work Read More

3 Stars

San Jose, CA

3

DO NOT TRUST THEM!

I'm tired of being taken advantage of by service repair companies just because I am a woman. I paid $800 for a new garage door opener in December. I called a technician out because my door was not closing. At first they quoted me $89 for the service call, then... Read More

5 Stars

San Jose , CA

5

Perfect service

ALL I have to say is.. Brian the technician did an awesome job today. Not only did he clearly explain his task. But was very professional in service. I'm glad he came out to complete the job. Bullseye Brian Read More

1 Stars

Los Gatos, CA

1

never showed up for estimate & ineffective at customer service

I tried to schedule an appointment twice. They said cheerfully, twice, that they would show up within a 2 hour window and that they would call 30 mins before showing up. In both cases, they didn't show up or call. I got a call 30 mins _after_ they were supposed to... Read More

5 Stars

San Jose, CA

5

I was very pleased.

They were prompt and on time. The technician was very nice and informational. He did a thorough job. He gave me and my sister great advice. Read More

1 Stars

Fremont, CA

1

Poor Service and unable to complete the work

My garage opener suddenly stopped working and called garage door service. A technician came and said that I have to replace the garage opener and I agree to the quote which was way high. He installed everything and said it is too long to accommodate and removed... Read More

1 Stars

Newark , CA

1

Garage door replacement

Individual Technician great, company service The worst I'll never use this company ever again they talk to you nice when they are selling you their over price products but when you call them with issue than they don't want nothing to do with you Read More

2 Stars

Fremont, CA

2

Dont go to them

It is a rip off. they charged me 5 to 7 times more for the parts than are available in the market. For example, The 262x2x35.5 torsion spring is available for 48$ plus shipping. They charged me 349$. my total bill was 1300$. I feel totally cheated. Big rip... Read More

2 Stars

Gilroy, CA

2

Disappointed

They couldn't make it on the day they scheduled. After I rescheduled, the service technician was on time but when I downloaded the invoice I noticed that I was charged $36.00 more than I was quoted. I also noticed that there was no warranty on either parts or labor.... Read More

2 Stars

Morgan Hill, CA

2

Individual Technician great, company service practices really bad

Second call back to adjust tension on springs they replaced in July. Did not show for first appointment. Technician friendly and knowledgeable - took under 10 minutes to fix the problem. Talked to customer service in Texas and they arrogantly insisted on charging me... Read More