They couldn't make it on the day they scheduled. After I rescheduled, the service technician was on time but when I downloaded the invoice I noticed that I was charged $36.00 more than I was quoted. I also noticed that there was no warranty on either parts or labor. What kind of a company does that? Next time I'll call my local garage company and save at least $100.00. Lesson well learned. By the way, when I called to complain, after being transferred and left on hold for several minutes, I finally left a message but they didn't care enough to return my call