Business Description:
Garage Door Repair and Garage Door Opener Repair, New Sales and Installation, Same Day Professional Garage Door Service with available 1 hour emergency service!
Categories
Garage Door
Neighborhood Garage Door Service of San Jose
2033 Gateway Pl, San Jose, CA 95110, USA
(408) 479-2622

Service

Timeliness

Quality

Elvira W.

San Jose, CA

Neighborhood Garage Door Service of San Jose

DO NOT TRUST THEM!

I'm tired of being taken advantage of by service repair companies just because I am a woman. I paid $800 for a new garage door opener in December. I called a technician out because my door was not closing. At first they quoted me $89 for the service call, then lowered it to $29. When he got here, he quoted me almost $200 for the camera sensors that "sometimes just go bad". I said I wasn't paying because it was under warranty. Then he backtracked and said it was for labor which isn't included. But my warranty says parts AND labor. When I called their office, they told me they had just spoken to the technician and the sensors just needed to be adjusted but it would cost me another $89 on top of the $29. I declined. They proceeded to tell me if anyone else adjusted it, the warranty would be voided. I declined and paid the $29. Later that day, the opener just started working again. It didn't need new cameras or adjusting. I also believe they hire individual contractors to do the work and they are paid by how much they can get out of a customer. DO NOT TRUST THEM! I will also be posting this review on Yelp.