We're AAA insurance customers and have used Skill Craft following 2 claims. Each time the staff was so friendly and helpful! From an initial call to schedule an appointment very shortly after filing a claim w/AAA, to the professional greeting and prompt service, to the timely and thorough estimate for both $$ and time, to the coordination w/Hertz for a rental car, to the follow up calls w/the estimate and finally to the fast and easy check out process Skill Craft's entire team exceeded my expectations! I would highly recommend them to anyone. It's rare to get such great service, honesty and to deliver on-time!