We have taken our cars to Skillcraft several times, as we have 6 teen and young adult drivers in our family who have had need of accident repairs on their vehicles. Each time our cars have been finished faster than expected/quoted, and the body work has been extremely impressive. During our last repair, Michael personally walked me through the process when I brought the car in, coordinated the rental car, updated me on status as the repairs were being made, and followed through with me upon delivery. My expectations were not just met, they were exceeded. Debbie D.