Skill Craft Auto Body Shop, Inc.

Business Description:

State-of-the-Art Equipment, Highly Trained Technicians, Written Lifetime Warranty, Full Service Repairs, Clean Lobby, On Site Rental Cars.

Categories

auto body repair & painting
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Susan's Review

Total Experience

Service

Professionalism

Huntington Beach, CA

Skill Craft Auto Body Shop, Inc.

Customer Service Needs an Overhaul!

Service was completed within one day of the promised time, but no one from the shop ever called to inform me of the status. Every contact I had with the body shop was initiated by me!

There was also one small area on the car that was not corrected. When I pointed it out to my rep his reply was "Sorry. Was that caused by the accident?" YES. It was!

I came to you after reading such good reviews, including Skill Craft's top customer service. I do not share the same sentiment.